About Serious Games

Serious games (SGs) or persuasive games are computer and video games used as persuasion technology or educational technology. They can be similar to educational games, but are often intended for an audience outside of primary or secondary education. Serious games can be of any genre and many of them can be considered a kind of edutainment.

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Wednesday, 27 February 2008

Serious Game for hospitality training

Hilton Garden Inn using Serious Games-based technology

Interactive learning solutions company and online world developer Virtual Heroes has developed an interactive training game for use by Hilton Garden Inn.

The company developed a virtual Hilton Garden Inn hotel that features various scenarios for employees to practice interactions with guests.

Called "Ultimate Team Play," the actions that the staff takes in the simulation affects the mood of the virtual guests, implementing the Hilton Garden Inn brand's SALT (Satisfaction and Loyalty Tracking) scoring system to evaluate the employees' work and assign them a 1-10 ranking.

The full interactive game version set to launch to all Hilton Garden Inn locations in January 2009 will include positions in housekeeping, food and beverage, engineering/maintenance as well as front desk.

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While waiting to find out, you can take her daughter here :

SUCCUBUS interactive



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